Last Updated: 1st December, 2025

Welcome to Dev Aastha, operated by Avaia Ventures Private Limited. We value the trust you place in us and maintain the highest standards for secure transactions and customer information privacy.

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.devaastha.com (“the Site”). By using our Site, you agree to this Privacy Policy.

1. Information We Collect

When you visit the Site, we collect the following types of information:

A. Device Information (Collected Automatically)

• Your IP address, time zone, browser details, and cookies installed on your device.
• Pages/products you view, referral websites, and how you interact with our Site.
• Purpose: To load the site accurately and perform analytics to improve user experience.

B. Order Information (Provided by You)

When placing an order, we collect:

• Name
• Billing & Shipping Address
• Payment Information (We do NOT store card details; payments are processed by secure gateways)
• Email Address
• Phone Number

C. Customer Support Data

If you contact us via Email or WhatsApp, we may request additional details (like photos) to resolve your query.

2. How We Use Your Information

We use your information to:

• Fulfill Orders: Process payments, arrange shipping, issue invoices, and send order confirmations.
• Communicate: Share order updates (dispatch, tracking, delivery).
• Fraud Prevention: Screen orders for potential risks.
• Marketing: With your consent, share updates about new launches and offers.

3. Sharing Your Personal Information

We DO NOT sell your data. However, we share information with trusted partners for business operations:

• Service Providers: Platforms such as Shopify/WooCommerce that power our store.
• Logistics Partners: Couriers like Shiprocket, BlueDart, Delhivery receive your Name, Address & Phone Number.
• Legal Compliance: If required to comply with law enforcement, subpoenas, or protect our legal rights.

4. Cookies & Advertising

We use cookies to enhance your browsing experience.

• Functionality Cookies: Remember login details, cart items, preferences.
• Advertising Cookies: Allow us to show personalized ads via platforms like Facebook & Google.

Opt-Out Options:

• Facebook Ad Settings
• Google Ad Settings

5. Data Security

We implement physical, electronic, and managerial safeguards to protect your data.

• Payments are processed through secure gateways.
• No financial information is stored on our servers.

However, no online transmission is 100% secure. We do our best but cannot guarantee absolute security.

6. Your Rights (Global Compliance)

If you are a resident of the EEA or California, you have rights to:

• Access: Request the personal data we hold.
• Correction/Deletion: Request updates or deletion of your data.

To exercise your rights, contact us at Support@devaastha.com.

7. Minors

The Site is not intended for individuals under 18. We do not knowingly collect data from children. If you believe a minor provided information, please contact us for deletion.

8. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be effective upon posting on the Website.

9. Contact Us

For questions or concerns regarding this Privacy Policy, contact us:

Email: Support@devaastha.com
WhatsApp: +91-8920777817
Address: Dev Aastha, Avaia Ventures Private Limited, 1st Floor, A-98/6 Wazirpur Industrial Area, New Delhi - 110034